CUSTOMER REVIEWS · CHARLOTTE, NC

What Our
Customers Say

4.9-STAR AVERAGE · 100+ HOMES RESTORED · 20+ YEARS

Charlotte-area homeowners rate Johnston Environmental Inc. 4.9 stars on average. Here's what they say about our speed, communication, and rooms that look like the loss never happened.

Trusted Across the Charlotte Metro

4.9★Average Rating
100+Homes Restored
20+Years Serving Charlotte
60 minResponse Guarantee

Reviews From Real Customers

★★★★★
I highly recommend Johnston Environmental. They were quick, professional, and did an amazing job. Great communication, quality work, and everything was handled smoothly from start to finish!
Michael Downey2 months ago
★★★★★
Couldn’t have had a better experience. Ty was quick to respond, thorough, and very helpful from start to finish. Definitely recommend!
Helen Honse3 months ago
★★★★★
Very professional and prompt service, great experience overall. Highly recommend.
Emily Southard2 months ago
★★★★★
I had a great experience with the team at Johnston Environmental. Highly recommend. They were responsive and communication was excellent. They did a great job
Agustin Aran2 months ago
★★★★★
Fantastic service! Ty was very prompt and friendly. Handled my home with care. Would highly recommend for anyone who needs quick and professional services for their home.
Yoan Roussinov3 months ago
★★★★★
I would definitely recommend this company for restoration needs! They arrived in an hour after calling, are very professional and communicated the whole process thoroughly.
Angelina Russo3 months ago
★★★★★
Does great work with integrity and honesty! Would recommend!
Ben Davis3 months ago
★★★★★
My experience with Johnston Environmental was phenomenal! From the quick turnaround times to the professional quality of work that was completed, I’m highly satisfied with my decision to hire this company! 10/10 recommend
Dylan Lawson3 months ago
★★★★★
The best in the business! Would most definitely recommend.
Max Boscaglia3 months ago
★★★★★
I had a great experience and all the people I worked with are amazing
Ev_dboy XD2 months ago
★★★★★
If you work with Johnston Environmental, you will get the kind of service you want and hope for but is not the norm these days: quick, reliable response; work that evidences care for your property, respect for your time, and a conscientious approach to the job. 100% can recommend with confidence.
Kelly Dyksterhouse2 months ago
★★★★★
Great service, reliable, and easy to work with. Definitely recommend.
Francisco Arán Martín2 months ago
★★★★★
Ty is a fantastic person to work with. He’s a young entrepreneur whose go-getter attitude makes him successful at what he does. Whether it’s work or in-person, Ty’s character shines through.
John Rismani3 months ago
★★★★★
Convenient for scheduling immediate service. No issues working to accommodate ASAP service date. Efficient and Effective.
Connor Dunn3 months ago
★★★★★
Johnston Environmental is the best. I had a massive flood in my kitchen and Ty came right away and started the mitigation efforts. He coordinated for the rebuild and we couldn’t be happier. Communication A+.
Mathew Giliberto3 months ago
★★★★★
Johnston Environmental were quick and easy to work with. For any issues in the future I know who I’m going to!
Cameron Shippee3 months ago
★★★★★
I’ve known Ty for a while and I can honestly say he’s one of the most solid guys you’ll meet. He genuinely cares about people and takes his work seriously. If something needs to be handled, he’s on it and makes sure it’s done right. It’s hard to find people you can truly trust when it comes to your home or property, but Ty is definitely someone I’d feel confident recommending. Great guy, great company.
Harrison Lanier3 months ago
★★★★★
Amazing experience with them! The best in the market
Paolo Bompieri3 months ago
★★★★★
5 star service, will do business with them again. Ty is a rockstar!
Jackson E2 months ago
★★★★★
From start to finish Ty delivers beautifully constructed designs fashioned per the customer’s wishes and it starts with a simple trusted conversation. Give this young man a call. You will be amazed by his enthusiasm and ability to make artistic and economic decisions; starting projects for clients quickly with incredible results.
Molly Johnston3 months ago
★★★★★
Flawless experience from reliable people
Jan Malmon3 months ago
★★★★★
Great company. Reliable service.
Olga B.54 minutes ago
★★★★★
Called due to water damage. the response was quick. He truly was the expert we needed.
Jonathan Johns2 days ago
★★★★★
Ty is very professional to work with. Definitely recommend!
Lance King2 days ago
★★★★★
Their team was respectful, hardworking, and genuinely cared about the quality of their work and our overall experience. If you are dealing with water, fire, mold, or any restoration loss, I highly recommend Johnston Environmental. They truly go above and beyond for their customers and deliver excellent service from start to finish!
Bethany Baucom2 days ago
★★★★★
Tim was wonderful! I strongly recommend going with Johnson environmental
Robert Stowe2 weeks ago
★★★★★
I recently experienced fire damage and reached out for help, and I’m incredibly grateful that Tim from Johnston Environmental was the one who came out. From start to finish, he provided excellent customer service and made a very stressful situation much easier to handle. Tim was professional, knowledgeable, and took the time to explain the entire process so I knew exactly what to expect. He showed up promptly, assessed the damage thoroughly, and got things moving quickly. His attention to detail and genuine care really stood out. I highly recommend Johnston Environmental, and especially Tim, if you ever find yourself needing help after fire damage. You’ll be in good hands.
Chynna Norman2 weeks ago
★★★★★
Johnston Environmental provided me excellent service. They responded promptly which gave me a lot of peace of mind during a stressful time. Their team was professional, knowledgeable, and efficient from start to finish. They handled everything from the initial demolition to the full dry out process with great attention to detail. They clearly explained each step, kept me informed throughout the process, and made sure all work was done thoroughly and safely. What really stood out was how smooth they made everything. They worked seamlessly with my insurance and ensured the job was completed on time without cutting corners. The crew was respectful of my home, cleaned up well after themselves, and made a difficult situation much easier to deal with. I highly recommend their services to anyone in need of emergency mitigation and restoration work!
Tim Ha month ago

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CALL (704) 860-4062