ABOUT US · CHARLOTTE, NC
LOCALLY OWNED · IICRC CERTIFIED · 20+ YEARS
An IICRC-certified, family-run restoration company that grew from a small local operation into one of the Charlotte metro's most trusted names — one carefully handled job at a time.
Johnston Environmental Inc. is an IICRC-certified restoration firm based in Charlotte, NC, with over 20 years of experience and more than 100 successful home restorations. We started as a small family operation and grew into one of the region's most trusted restoration teams — but what got us here hasn't changed. Every job receives the same careful attention, whether it's a single wet closet or a whole-home loss.
We serve homeowners and businesses across the Charlotte metro, including Matthews, Ballantyne, Myers Park, Huntersville, Concord, Gastonia, and Fort Mill, SC. Whether it's a burst pipe, basement flood, sewage backup, storm damage, or mold growth, our team responds within 60 minutes — any hour, any day.
From the first call through your final walkthrough, we focus on fast mitigation, documented work, and direct insurance billing. As an IICRC Certified Firm, we hold every technician to current standards in water damage restoration and mold remediation.
Restoration is only as good as the training and standards behind it. Here's what we hold ourselves to.
We hold IICRC Certified Firm status and every technician to current standards in water damage restoration and mold remediation.
Our crews carry IICRC certifications: Water Damage Restoration Technician, Applied Structural Drying, and Applied Microbial Remediation Technician.
Johnston Environmental holds a current North Carolina Contractor's License, so cleanup and full reconstruction run under one roof.
We carry General Liability and Workers' Compensation coverage, and provide certificates of insurance on request.
We're Charlotte people restoring Charlotte homes. When the storm-chasers leave town, we're still here to honor the warranty.
Mitigation, drying, and rebuild run as one job with one project manager. No handoff between a cleanup company and a builder.
Moisture logs, photos, and Xactimate scopes back every job — the proof your insurer wants and your records keep.
Independent clearance testing shows the work succeeded before you sign off, and our guarantee is in writing on every scope.